Store policy

Estimated Delivery Time

2 hours

Delivery Charge

Delivery charge is based on the Governorate.

Asimah – 3 KD
Hawally – 3 KD
Mubarak Al-Kabeer – 3 KD
Farwaniya – 3.5 KD
Jahra – 5 KD
Zone 7 – 15 KD

Cancellation, Returns, Refunds and Exchanges

If you wish to cancel your order or change, you may do so by calling our Customer Service during working hours and within 5minutes of having placed it. Please note that we cannot accept cancellations / change orders outside of these periods as the order will have been processed. If you paid by credit card or debit card (KNET in Kuwait), and you have cancelled in accordance with this clause then we will reverse the authorization or process a refund transaction (as the case may be) as soon as possible but we are not responsible for how long this will take to be reflected on your account.

All orders placed by (Sat-Thurs: 9:30pm) (Fri: 7:30pm) will be considered as an advanced order and will be delivered the next day.